Payoneer Reviews
Payoneer has an overall rating of 3.0 based on 264 reviews. Customer feedback on Payoneer is mixed: Payoneer reviewers highlight positive aspects like easy international payments, competitive exchange rates, user-friendly interface, responsive customer support, which strongly appeal to freelancers, small business owners, online sellers. However, Payoneer is often criticized for its high fees for certain transactions, limited customer service hours, account verification delays, occasional technical issues.
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How would you rate Payoneer?
All Payoneer Reviews (264)
hello_jena191
May 17, 2026
"Rates are usually alright"
Most days the exchange rates seem okay, though I do catch myself wishing they were a little better. I guess it depends on the day and what the market’s doing, but yeah, overall it’s fine — just could be more competitive sometimes.
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daisy-Gil
May 17, 2026
"I had a simple issue with my..."
I had a simple issue with my account, but support just kept sending the same kind of replies over and over. It felt like I was repeating myself, and they were repeating themselves too. It took days before I got an actual useful answer, and even now it’s still not completely fixed. Payoneer itself works fine, but the support is slow, repetitive, and really frustrating.
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DAVIS
May 13, 2026
"Can’t Use It Here"
Wanted to try it. Really did. But it doesn’t cover my country. So yeah, pretty much useless for me.
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christinaponder9027
May 12, 2026
"Works fine with my marketplace accounts"
I hooked it up to my marketplace accounts and, it was easier than I expected. I usually assume these payment tools are going to make you jump through hoops or hold funds for some mysterious reason, but the payments have been connecting fine and showing up on time so far.
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charles.Bourgeois
May 10, 2026
"I had a weird experience because everything seemed..."
I had a weird experience because everything seemed fine at first, but then the fees showed up so late in the process that it threw me off. It kind of felt like I was being led one way and then hit with something different at the end. Maybe it was all listed somewhere, but it definitely wasn’t clear enough, and that made the whole thing feel a bit unfair.
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octavia_Amezcua83
April 25, 2026
"Good service, but the payment delays can be ridiculous"
I use Payoneer mainly for freelance payments, and for the most part it’s been solid. The app is simple enough to use, and most of the time my money comes through without any major hassle.
The only thing that bugs me is how slow some payments can be. A transfer that seems like it should be quick will randomly take a few extra days, and the lack of clear updates is ridiculous. Support did help eventually, but they weren’t exactly fast either. I’m still using Payoneer, I just wish the timing was more reliable
The only thing that bugs me is how slow some payments can be. A transfer that seems like it should be quick will randomly take a few extra days, and the lack of clear updates is ridiculous. Support did help eventually, but they weren’t exactly fast either. I’m still using Payoneer, I just wish the timing was more reliable
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RachelOrdonez
April 21, 2026
"Pretty easy to use for most people"
I’ve found payoneer simple to get around, and I think other customers would probably feel the same for the most part. The layout is easy enough to understand, though some pages do take a little longer to load now and then.
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ebonymendez2404
April 14, 2026
"Refund came through, but I almost gave up"
I had a refund issue with Payoneer, and to be fair, it did get sorted out in the end. The support team got back to me, but there were moments where I felt like I was repeating the same details over and over, which got frustrating.
The money eventually came back after a few days, but it was definitely slower than I expected. It wasn’t a terrible experience, but if this keeps happening or updates don’t get clearer, I’d seriously think about switching to another service
The money eventually came back after a few days, but it was definitely slower than I expected. It wasn’t a terrible experience, but if this keeps happening or updates don’t get clearer, I’d seriously think about switching to another service
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Robert-jantz
March 29, 2026
"Dispute was handled really quickly"
I had a dispute come up and expected it to drag on, but support got back to me fast. They basically said something like, "We’ll take a look and get this sorted," and that’s pretty much what happened. A short time later it was fixed, so I’m happy with how smoothly it went.
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Ann_miller73
March 27, 2026
"Compliance check worked, but it dragged on"
I had to upload some compliance documents and answer a few questions. It did go through eventually, but the review took longer than I expected and the updates weren’t very clear. What annoyed me more was that the terms seemed to change along the way, so I wasn’t always sure what rules I was agreeing to. Not a terrible experience, just slower and more confusing than it needed to be
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DenaFields
March 06, 2026
"It works fine for the most part..."
It works fine for the most part, so maybe I’m just being picky, but the limits started to slow me down after a while. I kept running into them right when I was trying to get things done, which got annoying.
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DavidVargas
February 27, 2026
"Easy to Trust"
I haven’t had any problems using it, that’s what matters most to me when money is involved. It feels straightforward and safe, which makes it easy to trust.
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Michael.dockery
February 21, 2026
"App always freezes when I actually need it"
The service itself is okay, but the mobile app has been getting on my nerves lately. I mostly use it when I’m checking payments after work or trying to log in quickly while I’m out, and that’s exactly when it decides to freeze or sit on the loading screen forever. I end up closing and reopening it a few times just to get in. For an app that handles money, I’d expect it to be a lot more reliable. It’s not terrible, but it definitely needs work.
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triciastoviak8307
February 21, 2026
"Withdrawals have been reliable so far"
I mostly use payoneer for pulling out my freelance payments, and it’s been solid for me. The money usually lands in my bank around when I expect it to, though once in a while it’s a little slower. Not really a huge problem, just something I’ve noticed. The fees could definitely be explained better, especially compared to other services where you kind of... but overall, it gets the job done for me
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hello_robert480
February 20, 2026
"I’ve been using the payoneer card and..."
I’ve been using the payoneer card and it’s been a bit hit or miss. Sometimes it works fine, but I’ve had trouble paying online, and a few shops declined it even though there didn’t seem to be any reason. The app showed my balance was fine, but the card still wouldn’t go through. Support also took longer than I expected, which made the whole thing frustrating. Has anyone else had the same issue with their card?
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ARTIS
February 19, 2026
"I use Payoneer to get paid for freelance..."
I use Payoneer to get paid for freelance work, and most of the time the app is fine. But when it comes to security, the wording makes it sound like they’re on top of things right away, and that was not my experience.
I got a strange login alert and contacted support because I wanted someone to lock or at least properly check my account fast. Instead, I waited longer than I expected and the replies felt like generic copy-paste messages, which was really frustrating when the issue was about my money.
Luckily nothing was taken, but the whole thing made me nervous. If a payment app says it has strong fraud protection, the support should actually feel urgent and helpful, not like you’re stuck waiting around after a scary alert
I got a strange login alert and contacted support because I wanted someone to lock or at least properly check my account fast. Instead, I waited longer than I expected and the replies felt like generic copy-paste messages, which was really frustrating when the issue was about my money.
Luckily nothing was taken, but the whole thing made me nervous. If a payment app says it has strong fraud protection, the support should actually feel urgent and helpful, not like you’re stuck waiting around after a scary alert
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Joyce.jack
February 17, 2026
"The fees are honestly a bit much"
Payoneer is, you know, okay overall and it does what I need it to do. But the fees are just too much sometimes. Like, every time I get paid or try to withdraw money, there’s another charge popping up. It adds up fast, it’s kinda frustrating.
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vanessagarstka6663
February 11, 2026
"Money showed up so fast"
I was kind of expecting to wait around and keep checking, but the transfer went through really quickly. No stress, no weird delays, just sent it and then the money was there before I could even overthink it.
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jeff_Hamilton83
February 02, 2026
"Verification is taking forever"
I uploaded my documents for account verification, and I’m still sitting here with no real update. Just “under review” every time I check. Support hasn’t been much help either. Same copy-paste reply over and over.
I need the account for payments, so this delay is getting really frustrating. Simple details, basic verification. It really shouldn’t be taking this long.
I need the account for payments, so this delay is getting really frustrating. Simple details, basic verification. It really shouldn’t be taking this long.
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RuthieMosley_41
January 26, 2026
"I sent a bank transfer and it still..."
I sent a bank transfer and it still hasn’t arrived. it’s taking so long I’m starting to wonder if the money got stuck in some secret banking limbo nobody wants to admit exists. Not impressed.
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Payoneer Q&A
Hi, I have been talked about to correct the typo on my account name on 2nd December but I haven't received any email yet. Could you reply, please?
ChristyBradley
January 11, 2021
“Call customer care at +1-646-658-3695 and tell them your issue. Just make sure to follow them up on regular basis.”
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Are there other similar companies to Payouts.payoneer.com that are less expensive or better?
purplezebra839
April 15, 2020
“Basically for online businesses, they all have the same basis, I don't know how to differentiate, because they are cents”
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alot of unhappy review why i have to trust u
goldenfish564
September 18, 2018
“Everything about Payoneer is not on the up and up! They make and break their own rules to suit Them! They implement a transfer button and wait till you have a good chunck of money in your account, they then close your account, steal your money & blame you for breaking their so called policy of using a option button they allow you to use! They are thieves that steal your job from a company who only pays through Payoneer! Basically you are at their mercy! DO NOT TRUST YOUR MONEY with these people!”
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Failed an withdrawal of $2500 on 2/28/2018. Amount has been deducted from acc but didn't get back yet, contacted via call, chat & email.What can I do?
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is payoneer batter or not?
goldenlion439
August 22, 2019
“It has its advantages but is very complicated to setup and even more if you want your global clients to pay. It makes it very laborious for your client to pay.”
CharlotteAllen
December 24, 2018
“Payoneer is always better in everyaxpect of their bussiness transaction”
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